Last updated: April 2026

1. Introduction

These Terms and Conditions govern your use of The Pain Gap website (www.thepaingap.com) and our digital wellbeing programme. By accessing or using our services, you agree to be bound by these terms.

The Pain Gap is operated from 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

2. Our Services

The Pain Gap provides a digital wellbeing and self-development programme built on Islamic psychology and holistic wellness principles. Our programme is designed as an educational and supportive resource to complement your existing healthcare. It is not a substitute for professional medical advice, diagnosis, or treatment.

3. Medical Disclaimer

The content provided through The Pain Gap is for educational and informational purposes only. It does not constitute medical advice, psychological therapy, or clinical treatment. Always seek the advice of your physician, psychologist, or other qualified health provider with any questions you may have regarding a medical or psychological condition. Never disregard professional medical advice or delay seeking it because of information you received through our programme.

4. Purchases and Payment

  • Our programme is available for a one-time payment as stated on the Services page
  • All prices are in British Pounds Sterling (GBP) unless otherwise stated
  • Payment is processed securely through our third-party payment provider
  • Upon successful payment, you will receive access to the programme content

5. Refund Policy

If you are unsatisfied with the programme, please contact us at info@thepaingap.co.uk within 14 days of purchase for a full refund. After 14 days, refunds will be considered on a case-by-case basis.

6. Scholarships

We are committed to making our programme accessible. If cost is a barrier, we offer scholarships for those in need. Please reach out via our Contact page.

7. Intellectual Property

All content within The Pain Gap programme, including text, audio, video, graphics, and other materials, is the intellectual property of The Pain Gap and is protected by copyright law. You may not reproduce, distribute, or share programme content without our written permission.

8. User Responsibilities

By using our services, you agree to:

  • Provide accurate information when creating an account or making a purchase
  • Not share your account access or programme materials with others
  • Use the programme content for personal, non-commercial purposes only
  • Not attempt to copy, modify, or reverse-engineer any part of our services

9. Limitation of Liability

To the fullest extent permitted by law, The Pain Gap shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount paid by you for the programme.

10. Privacy

Your use of our services is also governed by our Privacy Policy, which can be found on our website.

11. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date.

13. Contact Us

For questions about these Terms, please contact us at: